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Frequently Asked Questions

You don't need to register to place an order, for this, select Guest when completing the purchase

By registering, you can log in and see the status of your order

You can pay for the order immediately through the bank link, for this you have to select your country and bank



The ordered goods will be delivered to the delivery address you provided by a courier (DPD, Itella, Omniva - depends on the product manufacturer) or we will send them to a parcel machine suitable for you (if package fits in there). Please write the location of the parcel machine that suits you best in the field Add Comment About Your Order


Approximate delivery times are indicated next to the product price, if you want to know the exact delivery time before placing an order, please contact us


In order to use the 14-day right of return, the ordered goods must not be used in any other way than is necessary to make sure of the nature, characteristics and functioning of the goods in a way that is allowed for testing the goods in a physical store. The purchaser shall bear the cost of returning the goods, except in cases where the reason for the return lies in the fact that a refundable product does not comply with the order. The right of withdrawal does not apply if the purchaser is a legal person. 

Free shipping for orders from €100, for orders under €100 a flat shipping cost of €10 is added